Privacy policy

Hôtel Ylang-Ylang, publisher of the site "hotelylangylang.re", complies with the new data protection legislation (GDPR).

When you use our website "hotelylangylang.re" and associated services, we collect and process certain data.
This privacy policy explains what information is collected about you by Hôtel Ylang-Ylang, how we collect it, for what purpose, and the rights you have regarding your personal data.

Login confidentiality

Hôtel Ylang-Ylang does not record any personal information enabling identification by login and password.
In accordance with Law No. 2018-493 of 20 June 2018 relating to the protection of personal data, the user has a right of access, modification, rectification and deletion of personal data concerning them. To exercise this right, they must make a request by email: info[at]hotelylangylang.re

Third-party services

The site hotelylangylang.re uses services provided by third-party sites such as: Google Analytics tool is used for statistical purposes and provides us with essential information to improve user experience and offer useful content to our visitors.
These functionalities rely on third-party cookies deposited by these services.

Cookies

The site hotelylangylang.re may ask you to accept cookies for statistical and display purposes. A cookie is information placed on your hard drive by the server of the website you are visiting. It contains various data that is stored on your computer in a simple text file that a server accesses to read and record information.
Cookie retention period: 1 month

Contact Form / Availability Request

Data collected: First name/Last name*, Phone*, Email*, Number of people*, Arrival date*, Departure date*, Message
Fields marked with an asterisk (*) are mandatory.
After form validation, the data will be sent to our reservation department and will not be stored but will enable us to respond to the user's request.

Secure online payment form

Data collected: First name/Last name, Address, Postal code, City, Email, Phone, Amount
All fields are mandatory.
After form validation, the data will be sent and processed by our banking service to validate the user's payment.

Contact us

To obtain information about personal data processing or exercise your rights regarding data concerning you, contact us:
By email: info[at]hotelylangylang.re